Rates and Service Fees

Both the water distribution and wastewater collection utilities are supported by the fees for the following services. For additional information please see Understanding Your Bill.

Construction Meters
How Rates are Determined
Service Fees
Taps and Meter Costs
Wastewater Rates
Water Rates

Water Rates

View Water Rates (English/Español)

Monthly service charge

Following are the monthly services charges based on meter size, including the first 3,000 gallons of consumption.

Meter Size	Monthly Service Charge
5/8"	$9
3/4"	$9
1"	$10.91
1.5"	$15.30
2"	$21.59
3"	$34.76
4"	$48.66
6"	$85.10
8"	$107.49
10"	$156.24
12"	$232.64

Monthly Usage Charge

Residential Water Rates
Next 7,000 gallons of water, per 1,000 gallons–$3.73
Next 10,000 gallons of water, per 1,000 gallons–$3.95

All over 20,000 gallons
October to May consumption, per 1,000 gallons–$4.13
June to September consumption, per 1,000 gallons–$4.49

Apartment Water Rates
Next 7,000 gallons of water, per 1,000 gallons–$3.73
Next 10,000 gallons of water, per 1,000 gallons–$3.95

All over 20,000 gallons
October to May consumption, per 1,000 gallons–$4.13
June to September consumption, per 1,000 gallons–$4.37

Commercial Water Rates
Next 7,000 gallons of water, per 1,000 gallons–$3.73
Next 10,000 gallons of water, per 1,000 gallons–$3.95

All over 20,000 gallons
October to May consumption, per 1,000 gallons–$4.13
June to September consumption, per 1,000 gallons–$4.37

Large Industrial Water Rates
All over 3,000 gallons of water, per 1,000 gallons–$3.51

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Wastewater Rates (English/Español)

Wastewater rates for residential and commercial customers are based on a three-month average of water consumption during January, February and March of each year. New residential accounts are charged a maximum of $35 until such an average has been established. Please visit the FAQs for an example of how to calculate and apply a wastewater average. Customers are billed based on the following rates:

The following monthly rates are hereby established and shall be collected for sewerage services furnished by the City of Irving:

Residential User Charge: (1)
Monthly service charge–$ 5.29
Over 2,000 gallons, per 1,000 gallons–$2.90
An additional service charge will be assessed for each dwelling unit of a master metered residential service location.

Commercial User Charge: (1)
Monthly service charge–$27.45
Over 10,000 gallons, per 1,000 gallons–$3.02

Industrial User Charge: (2)
Monthly service charge–$41.19
Over 15,000 gallons, per 1,000 gallons–$3.02

(1) Sewer charges for each year shall be computed on the basis of the average monthly metered water consumption for January, February and March of each year as reflected in the bills received by customers for the months of February, March and April. Reading dates for these periods being approximately Jan. 16 through April 15 varying year to year as actual water billing cycles occur. The new consumption average shall become effective as to bills mailed after April 30 of each year.

(2) Sewer user charge rates computed based on monthly metered water sale.

How Rates are Determined

First, it is important to note that we are not a for-profit entity. Water and wastewater rates are intended to recover the full cost of operating the water and wastewater utilities. Unlike private sector corporations, we do not have shareholders or any similar elements with whom to divide surplus revenues. We do not divide profits among our executives. We are not motivated by market forces, but rather our customers. Our customers are also our bosses – the citizens of Irving.

Although there are innumerable details in rate making, the concept is actually quite simple — we aim to break even. To determine how much to charge for water and wastewater services, we first project how much revenue we will collect next year if we keep the rates the same, including customer base growth. Then, we project how much we will spend the next year through the public budgeting process. These expenditures consider all the costs to function each utility, including operations and maintenance expenses, debt payments, Lake Chapman expenses, future water resource development and all other expenditure matters. Then, we generate a rate that will make the two, projected revenues and projected expenditures, break even. A detailed description of our project revenue and expenditures can be found in the Annual Operating Budget.

Because of general inflation, costs for goods, services and other factors, projected expenditures often rise from year to year, and as such, outpace the system’s customer base growth. In these cases, a rate adjustment is required in order to balance the budget. Management will make a recommendation for the amount and timing of the rate adjustment and the City Council makes the final rate decision.

Of course, it never happens that projected revenues end up exactly matching actual revenues for a given year. Unpredictable rainfall and human behavior make this impossible. The same is true of projected and actual expenditures. In the years that revenues are less than expenditures, the system draws on accumulated reserves to meet its cash and debt obligations. In the years that revenues are greater than expenditures, revenues are reinvested in the system’s aging infrastructure, or are used toward securing future water rights, or in some other way that directly benefits the system. In any event, when the amount collected exceeds the amount spent, the benefit goes to you, the citizens of Irving.

Service Fees

Fees Related to Nonpayment or Misuse of System

$25 Collection Fee will be assessed to all accounts with a past due balance as of 5 p.m. the day before the scheduled service interruption
$50 for each field contact resulting in locking or removal of the meter or any unauthorized device being used to obtain water illegally.
Charges equal to the cost of parts and labor for damage to the meter, locking device and/or connection resulting from an attempt to reconnect water service by anyone other than a city employee varies.

Meter Inspections

Meter tests–$40 (The fee is waived if meter testing reveals the meter was reading inaccurately.)
Meter Re-read–$7 (The fee is waived if the inspection reveals the meter was read incorrectly.)

Connection Fees
The connection fee is a non-refundable fee to cover the cost of establishing or transferring services.

Standard Fee–$15
Next Day–$20
Same Day–$30

Construction Meters

To obtain a portable/fire hydrant meter, first come to Customer Service at City Hall with an $800 deposit. Once that is resolved, you will be directed to the receiving warehouse to fill out the necessary paperwork and obtain a meter.

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Taps and Meter Sets

The cost sheet for water and wastewater taps, new meter sets, relocation of service and meter deposits is strictly for informational purposes. If you have questions concerning any of the charges or if you have questions concerning which charges pertain to your particular circumstance, please contact Customer Service at (972) 721-2411.

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