
A fire in your home or business can be one of the most tragic events you ever experience. The fire is out, and now you must try to get back to life as usual...
About Our Job:
If Your Property is Covered by Insurance:
Notify your insurance agent as soon as possible.
If you are unable to reach your insurance agent or company, most policies require you to have your home secured against vandalism and looting. Some policies allow advanced funds for your family to find lodging. If possible, do not disturb or remove any items before the insurance adjuster arrives.
You need to keep receipts for all expenditures.
If you are a tenant, contact the resident manager, the owner, or the owner's insurance agent. It is the owner's responsibility to prevent further loss to the site.
Be sure that your personal belongings are secure either within the building or by moving them to another location.
Contact your own insurance agent to report the loss. The property owner's insurance, in most cases, will not cover the loss of your personal belongings.
If Your Property is not Covered by Insurance:
Emergency assistance, including temporary shelter, food, clothing, eye glasses, and medicine is available through the American Red Cross and Salvation Army.
When the fire has not been severe, preliminary clean-up should begin as soon as the Fire Department gives permission. Considerable damage to your belongings can be minimized this way.
CAUTION:
Saving Your Belongings:
Monetary Replacement:
Mutilated or melted coins are returnable at the nearest Federal Reserve Bank, or they may be sent by first class registered mail to: Superintendent, U.S. Assay Office, 32 Old Slip, New York, N.Y. 10005.
Currency, half or more intact, should be taken to the Federal Reserve Bank or mailed as above, to: U.S. Treasury Department, Main Treasury Building 1123, Washington, D.C. 20220
Any mutilated or destroyed bonds are handled by: U.S. Treasury Department, Bureau of Public Debt, Division of Loans and Currency, 537 S. Clark St., Chicago, IL 60605, Attn: Bond Consultant. Include name(s) and address(es) on bonds, approximate date or time period purchased, denominations and approximate number of each.
Documents and Records:
AFDC and welfare clients should notify case workers if their ID cards have been destroyed. Copies of birth, death, and marriage records can be obtained from the District Court Clerk in the county of birth, death, or marriage.
Leaving Your Home:
Contact the Irving Police Department to request patrol units in your neighborhood.
Local relief services, like the American Red Cross and Salvation Army, should be able to help you with temporary housing.
Try to locate and take the following items with you:
Notify the following parties of your relocation:
Additional Questions:
Your disaster relief service case worker, the Irving Fire Department, or your insurance agent will help you with the many questions you will have in the coming days. In the meantime:
|
Helpful Phone Numbers:
Do not feel that you will be left on your own when the Fire Department leaves. Assistance is available from a number of agencies. The table below lists telephone numbers for some of these organizations.
|
For Assistance Call |
|
| The American Red Cross | (214) 678-4800 |
| Salvation Army | (972) 579-1966 |
| Crisis Counseling | (972) 233-2233 |
| City of Irving Offices | |
| Fire Marshal's Office | 972.721.2651 |
| Police (Non-Emergency Number) | 972.721.2661 |
| Fire (Non-Emergency Number) | 972.721.2308 |
| Utilities | |
| TXU | (972)791-2888 |
| Atmos Energy | (800)460-3030 |
| Miscellaneous | |
| Internal Revenue Service | (800) 829-1040 |
| Texas Department of Insurance | (800) 252-3439 |
| Better Business Bureau | (214) 220-2000 |
In some cases, the portion of your fire loss not covered by insurance may be tax deductible from your federal income tax. For information call the IRS or your tax preparer.