City of Irving News

Posted on: April 20, 2017

Online Utility Payment Portal Open 24/7

Pay Online

Fast and simple to use.

Residents paying their city utility bill are reminded they can visit the online payment portal at to make payments, as well as view and print statements. Customers can make a one-time payment without setting up a profile. For those interested in setting up recurring payments, customers are required to create a profile. The account number and service address are required when setting up a new profile. When asked to provide a PIN, enter the numeric portion of the service address (i.e., "825" in 825 W. Irving Blvd.).

Sample Utility Bill Statement

The flexible system, which launched in 2016, allows customers to view and print statements, as well as pay through bank draft, credit or debit card. Online payments made prior to 7 p.m. are posted to the account next day; payments made after 7 p.m. CST are posted within 48 hours. For each payment, a customer will receive a confirmation number.

Visit the Utility Payment Options page for more information. 

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