Since the adoption of the city’s first strategic plan, the value of strategic thinking has been proven. Resident satisfaction with code enforcement, the appearance of the city, quality of life and other indicators of success have risen. Irving continues to enhance recreational and cultural opportunities to provide residents with a variety of special events and programs that families can enjoy. All of these improvements have resulted in a heightened quality of life for Irving residents. Through the strategic plan, the city is able to stay focused on what is most important to Irving customers and what drives advancement in the areas that matter most.
In order to identify the community’s desired direction and the steps necessary to execute that vision for the future, the City Council created a new strategic plan in 2015 identifying six strategic goals and 25 objectives that support the attainment of those goals. City staff has focused its efforts on these goals and objectives in 2016 and will do so for the next few years. Enjoy a look at many of the accomplishments achieved in 2016 in this special Year in Review insert.