Commercial Deposits

New Commercial Customers
New commercial customers are required to pay a deposit equivalent to two times the average bill for services or a minimum deposit of $150 (depending on the size of the meter); whichever of the two is greatest. Additional deposit information is as follows:
  • Your deposit may be higher than the minimum if you have had previous accounts for services with an unsatisfactory payment history.
  • Deposits are held in escrow until you close your account. The deposit is then applied to the balance on your final bill.
  • If applicable, any remaining balance will be automatically refunded to you, within 45 days, by check if the balance is $10 or more. You will need to request a refund for balances of less than $10 by calling Customer Service at (972) 721-2411.