Contact Us

The City of Irving Customer Service Department staff is very interested to hear your feedback. Staffers are here to help customers with questions or concerns. Before contacting the staff, consult the Frequently Asked Questions (FAQ) page for answers to questions.

Physical Address

City of Irving, City Hall
Customer Service Division, First Floor
825 W. Irving Blvd.
Irving, Texas 75060


(972) 721-2411
When referencing an account, please have the account number ready and available before calling.

Mailing Address

City of Irving
P.O. Box 152288

Irving, Texas 75015-2288

After Hours (Emergency) Number

(972) 721-2318

City Hall, Irving, Texas