Programs and Units

Creation of the Bomb Squad
An officer and a sergeant attended the FBI’s Hazardous Devices School in March of 2000 at the US Army’s Redstone Arsenal in Huntsville, Alabama. They were then able to obtain a 1993 ambulance that IFD was retiring and refurbished it into the Bomb Squad truck. City funds, government grants, and private corporation donations were used to purchase approximately $28,000 dollars in equipment to create the first Bomb Squad (Hazardous Device Response Unit). In the first year the unit had 20 calls for service. They had two actual devices, two hoax devices, and numerous suspicious packages. The unit has since received $60,000 dollars in grants to have full weapons of mass destruction capabilities. Explosive entry capabilities were added in 1999, enabling officers to breach doors and walls that were not accessible with traditional entry methods. The department also purchased a state-of-the-art remote control robot for the unit as well.

New Standards
In 2003, the Traffic Section implemented new standards for the motorcycle officers. Each officer must now pass a driving test with an 80 percentile twice a year, which surpasses the state mandated 70 percent once a year.

Safety Town
In 1997 a rebuild and upgrade of the well-known Safety Town in Lively Park was completed (Safety Town has been used for safety instruction to our city’s youth since 1972). The Youth Action Center Program, created in the late 70’s with three officers, has evolved into the School Resource Officer Program and there are currently authorized twenty officers, two sergeants, and a lieutenant to work in the schools and with the students.

McGruff and his Cruiser / Red-I-Fox
In November, 1999, the Community Services Division expanded their resources with the addition of a “McGruff and His Cruiser” robot and a full size “McGruff” costume with an animated head. The $9000 McGruff robot is a fully animated “McGruff the Crime Dog” riding in a convertible car. McGruff moves, speaks, listens, plays music, and drives the car all by remote control. The McGruff costume is full-size and is worn by an officer. The head is fully animated and has a voice modulator to make the operator sound like McGruff. It also has a fan to cool the operator.

In February, 2000, a “Red-I-Fox” costume was added. This is a full-size costume worn by an officer. “Red-I-Fox” is the mascot used by the Tarrant county 911 system, (which includes Irving PD), to teach elementary age children about the 911 system. All of these costumes and the robot have been used with great success at safety fairs, exhibits, and parades throughout the city.


On January 27, 2000, the elementary education officers took possession of four “Amtrykes” from the Irving Chapter of AMBUCS. The Amtrykes enable disabled children to ride a tricycle and to participate in the learning experience at Safety Town. The Amtrykes are tricycles which can be propelled by foot or hand pedals or a combination of both.

Seized Items Display Cases
The CSD purchased seven weapons display cases and three drug display cases. These cases were constructed with a sturdy aluminum case and foam backing that houses weapons or drugs seized from our property room. When the cases are opened these weapons or drugs are visible through a Plexiglass cover. These were purchased with money from seized narcotics funds and are available for any officer to check out as a teaching tool.

Irving Family Advocacy Center
The Irving Family Advocacy Center opened in January 2002, as a response to the needs of the families in our community. The Center brings together the Irving Police Department’s Domestic Violence Unit, Family Counseling Services, Victim Services, Family Outreach, and the Texas Department of Protective and Regulatory Services, all focused on building stronger and healthier families in an offender-free environment. All of these services were brought together in a beautiful new building that was created to be as comfortable as it is functional. It houses three classrooms with full media centers, a kitchen, a food and clothing pantry for emergency assistance, showers, counseling / interview rooms, offices for all employees housed there, comfortable lobbies and a conference room.

Communications Training Officer (CTO) Program
In 2001, the Communications Section implemented the Communications Training Officer (CTO) Program to better train new dispatchers. The program is based on the Field Training Officer Program, creating phases, and daily observation reports and standardizing the training. The department also implemented incentive pay for the CTO’s. Additionally, 2001 saw the remodeling of the Communications Section. Half of the former break room adjoining communications was converted into offices for communications supervisors. The section also received new dispatch consoles, which permitted individual control of the environment such as lighting, to suit the individual needs of the dispatchers. In 2002-2003, the courts digitized all of the warrants which enables the confirmation of all municipal warrants digitally, and allows the removal of the actual warrant books from dispatch. A Master Map Program was also installed. This program plots all incoming 911 calls on a digital map which is visible on the screens of the receiving 911 consoles.

Automatic Call Distribution (ACD) Program
Installation and implementation of the Automatic Call Distribution (ACD) program was completed in October 2004. The program automatically routes calls to the next available dispatcher without waiting for someone to answer the phone. The dispatcher hears a tone, and the caller is there.